Infrastructure management is the planning, design, delivery and control of the basic facilities, structures, equipment, services and information technologies that serve as a foundation for economic activity. For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. Infrastructure management is sometimes divided into categories of systems management, network management, and storage management. Infrastructure management



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For any sized company or government agency, the rapidly expanding implementation of today’s technology creates unique and critical business challenges. Information Technology (IT) infrastructure management - not to be confused with the broad responsibilities of IT management - is the administration and management of essential operational elements to effectively, efficiently, and proactively utilize technology, information, and data. These elements include the computers, servers, networking, data, storage, physical and virtual facilities as well as software, processes, policies, staffing, training, security, mobile and virtual functionality, and cloud-based services that make up the IT infrastructure. Overall, IT infrastructure management is closely aligned with overall corporate operations, strategies, and goals.



There are many technical and non-technical roles that make up an IT infrastructure management team. However, an Infrastructure Project Manager (IPM) has some unique responsibilities when it comes to managing infrastructure-specific projects, such as upgrades, integrations, and repairs. Infrastructure project management involves many of the general project management elements like planning, execution, monitoring, testing, and project closure. However, it is also highly technical: all projects are associated with maintaining the continual operation of the IT infrastructure. IPMs commonly have a variety of ongoing projects without defined end dates, whereas traditional PMs work on discrete projects with a final due date.